Shipping policy

Shipping Policy

This policy explains how CareLife processes and ships orders.

Processing Time

Orders are processed within 1–3 business days.

Delivery Estimates

Estimated U.S. delivery is 7–15 business days after processing.

Delivery estimates are not guaranteed. Carrier delays, weather, and busy shipping periods may occasionally affect delivery times.

Tracking

Tracking information is provided when available after shipment. Tracking may take a few days to begin updating after it is issued.

Shipping Addresses

Customers are responsible for entering an accurate shipping address. Please review your address before completing your order, as incorrect or incomplete information may delay delivery or cause the package to be returned.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact CareLife support so we can help resolve the issue.

Contact

For questions about shipping, please contact CareLife support.